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March 19, 2026
PSA Airlines celebrates grand opening of Charlotte headquarters, underscoring economic and workforce impact across North Carolina
CHARLOTTE, N.C., March 19, 2026 — PSA Airlines today celebrated the ceremonial grand opening of its new corporate headquarters in Charlotte, which opened to more than 450 team members in January following the company’s relocation from Dayton, Ohio. The event brought together state and local officials, education partners and PSA Airlines and other American Airlines Group leadership for a ceremony highlighting the company’s economic and workforce impact across North Carolina.
The move establishes PSA as the only passenger airline headquartered in North Carolina and anchors more than 450 well‑paying jobs in Charlotte. According to a study by NC State’s Institute for Transportation Research and Education, the headquarters, located at 2709 Water Ridge Parkway, is expected to generate $228 million in annual economic output and $10 million in state and local tax revenue, supporting an additional 470 jobs with suppliers and community businesses statewide.
“Charlotte is an aviation-rich talent market and we’re very excited to be here, as we’re already realizing the vast potential it offers,” said Dion Flannery, President and CEO of PSA Airlines. “Our headquarters here represents more than a new home — it’s a longterm investment in our people, the community and in the economic growth we’re helping drive for North Carolina. Today’s event allows us to celebrate the people and partners who helped make this headquarters possible, and with whom we will continue to partner to generate win-win outcomes not only in the Queen City, but across the state.”
Governor Josh Stein, Charlotte Mayor Pro Tem James Mitchell and Mecklenburg County Commissioner Mark Jerrell joined PSA leadership, American Airlines executives and representatives from Central Piedmont Community College, UNC Charlotte, Johnson C. Smith University, and the Aviation Institute of Maintenance at the event.
“North Carolina is First in Flight and the future of flight,” said Governor Josh Stein. “PSA Airlines’ decision to move its headquarters to Charlotte is a testament to North Carolina’s top-tier workforce and strong aviation industry. This investment will create good-paying jobs locally and keep our state connected to the world.”
Other state leaders echoed Governor Stein’s sentiments about the strength of North Carolina’s aerospace industry and business environment and what PSA’s move means for both.
“PSA Airlines making its home in Charlotte validates our long-standing aerospace legacy and our reputation as a hub for headquarters operations,” said Commerce Secretary Lee Lilley. ”We have the connectivity, talent, and business environment that companies need to thrive and we’re proud to welcome them to North Carolina.”
During the event, PSA also highlighted its partnerships with local higher education institutions, including announcing a new, aviation-focused workforce development program with Central Piedmont that will support an Aviation Training Center, as well as $10,000 donations each to UNC-Charlotte and Johnson C. Smith University, which will be used toward aviation-focused programs at each university.
A strategic home for operations and reliability
The headquarters brings PSA’s management and support staff and operational teams — including its Integrated Operations Center (IOC) — into one building, with proximity to American Airlines hub at Charlotte Douglas International Airport, driving enhanced coordination and collaboration, efficiency and reliability across the network.
“The Charlotte headquarters enhances how we manage the airline’s daily operation,” said Chris McCartney, Chief Operating Officer of PSA Airlines. “Housing our IOC, crew resources, maintenance teams and dispatch leadership together under one roof has helped improve reliability and optimize our operation, which, of course, benefits our customers.”
A purposeful, people-forward move
PSA relocated its headquarters from Dayton, Ohio to Charlotte in January 2026 after announcing the move one year earlier. The company did not seek or receive incentives for the relocation.
“Every decision behind this move centered on people,” said Christine Hollanshead, Vice President of People of PSA Airlines. “Relocating a headquarters is more than changing an address — it’s supporting team members through a major life transition and welcoming new talent into a culture where they can grow. With both longtime PSA team members and new hires joining us here, we’re building the next chapter of our airline together.”
PSA offered all affected Dayton employees the option to relocate — 40% chose to move, exceeding expectations by 50% — while nearly 35,000 applications were received for the remaining approximately 250 Charlotte-based roles. At time of release, 95% of PSA headquarters have been filled.
About PSA Airlines
PSA Airlines, a wholly owned subsidiary of American Airlines Group, is based in Charlotte, N.C. and operates an all-jet fleet of dual-class MHI regional jet aircraft. The company’s over 5,000 team members operate an average of over 730 daily flights to over 100 destinations. PSA has flight crew bases in Charlotte, N.C.; Dallas-Fort Worth; Dayton, Ohio; Philadelphia; and Washington, D.C. PSA has maintenance facilities in Dayton; Canton/Akron, Ohio; Cincinnati; Charlotte, Dallas-Fort Worth; Greenville, S.C.; Knoxville, Tenn.; Norfolk, Va.; Pensacola, Fla.; and Savannah, Ga. PSA has 60 MHI CRJ700 aircraft and 87 MHI CRJ900 aircraft, with seven additional recently acquired CRJ900 aircraft in the inductions process; PSA’s fleet will total 154 once all aircraft have been inducted later this year. For more, visit www.psaairlines.com.
