Stay Current PSA Newsroom

March 4, 2026

A Day in the Life: Leandro Ramirez, Technical Services Engineer

At PSA Airlines, our Technical Services Engineers help keep our operation running safely and reliably. For Leandro Ramirez, every day brings a new challenge, and that’s what he loves most about the role. 

Leandro joined PSA in 2024 with more than 27 years of aviation experience, including roles with the U.S. Air Force, Delta Air Lines, and JetBlue Airways. Today, he’s part of a collaborative engineering team focused on improving aircraft reliability and supporting frontline maintenance teams. 

Starting the Day with Data 

Leandro begins each morning by reviewing operational data, maintenance write‑ups, delay trends, and pilot reports to identify the top issues affecting reliability. 

“We collect and track a large amount of data,” he explains. “From there, we determine what’s causing recurring issues.” 

His recent focus includes passenger doors, cargo systems, and windows. 

Turning Insights Into Solutions 

Once a trend is identified, Leandro investigates further by reviewing manuals, repair history, and failure patterns. Tools like Excel and Tableau help him visualize data and uncover solutions. 

Some fixes are simple. Others, like sourcing out-of-production parts, require creative teamwork and problem‑solving. 

“It’s exciting to work through problems that initially seem unsolvable,” he says. 

Collaboration Across PSA 

Leandro works with Supply Chain, Maintenance, Engineering partners, and sometimes Flight Operations —wherever the data leads him. 

The most rewarding part? Seeing the positive impact on our technicians’ day‑to‑day work. 

“The biggest indicator of success is when a solution reduces stress or improves their process.” 

A Supportive Team Environment 

Leandro describes the Technical Services team as cohesive, energetic, and always willing to help. “Even when I’m just thinking out loud, someone jumps in with ideas.” 

Who Thrives in This Role? 

According to Leandro, Technical Services is ideal for those who enjoy: 

• Critical thinking. 
• Troubleshooting. 
• Research. 
• Problem‑solving. 

An A&P background or aircraft maintenance experience is especially valuable. 

Interested in Joining the Team? 

If you enjoy challenging work, collaboration, and making a real impact across the operation, Our Technical Services Engineering role may be the perfect fit. Apply today at psaairlines.com